Privacy policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you use our platform.

Last updated January 2026

Our commitment

Sportwise is designed to help coaches and clients work together effectively. We understand that this involves handling personal fitness data, health information, and professional details. We are committed to being transparent about our data practices and giving you control over your information.

Information we collect

Account information

When you create an account, we collect your name, email address, and password. Coaches may provide additional professional information such as certifications and specializations.

Fitness & health data

Users may input body measurements and fitness calculator results. This data is stored to provide personalized coaching experiences and track progress over time.

Usage information

We collect information about how you interact with our platform, including pages visited, features used, and session duration to improve our services.

Payment information

If you make purchases, payment processing is handled by secure third-party providers. We do not store complete payment card details on our servers.

How we use your information

Service delivery

Your data is used to provide core platform functionality: tracking measurements, saving fitness calculator results, managing payments, and maintaining coach profiles.

Communication

We may send you service-related emails including account notifications, session reminders, and important updates. You can manage communication preferences in your settings.

Platform improvement

Aggregated, anonymized data helps us understand usage patterns and improve our features, user experience, and overall service quality.

Data visibility & sharing

Coach-client relationship

When you connect with a coach, they can view your fitness data, measurements, and workout history that you've shared. This visibility is essential for effective coaching.

Public profiles

Coaches may have public profiles visible to potential clients. Coaches control what information appears on their public profile through visibility settings.

Third-party services

We work with trusted third-party services for hosting, analytics, and payment processing. These partners are bound by confidentiality agreements and only access data necessary for their services.

Data security & protection

Security measures

We implement industry-standard security measures including encryption, secure data transmission, and regular security assessments to protect your information.

Access controls

Your account is protected by your credentials. We recommend using strong, unique passwords and enabling any available security features.

Data retention

We retain your data as long as your account is active. Upon account deletion, your personal data is removed according to our data retention policies, subject to legal requirements.

Your rights & choices

Access & portability

You can access your personal data through your account settings. You may contact us to request a copy of your data.

Correction & deletion

You can update your personal information at any time through your account. You may also request deletion of your account and associated data.

Communication preferences

You can manage email preferences and notification settings to control what communications you receive from us.

Questions about privacy?

If you have questions about this privacy policy or how we handle your data, please don't hesitate to reach out. We're here to help.

Updates to policy

This privacy policy may be updated from time to time. We will notify users of significant changes through the platform or via email. Continued use of our services after changes constitutes acceptance of the updated policy.